Forum Discussion
NickD_DG
Mar 27, 2024Copper Contributor
Mobile Outlook update (4.2411.0 iOS / 4.2410.0 Android)
Hello all, Does anyone know if something changed with the most updated version of Outlook for Android and iOS? The app would not authenticate no matter what I had entered. I had app config po...
- Mar 28, 2024We have also experienced this issue. What worked for us was the same change as you did.
"Once I changed the username (after troubleshooting for awhile) to email address and left the domain blank the app would authenticate. "
phaack1975
Mar 28, 2024Copper Contributor
NickD_DG As of yesterday I have two cell phones that appear to have updated Google Play and then we had to install an Outlook update. Once this outlook update was installed, after the Google Play update, Outlook no longer authenticates to our corporate email server and authentication fails on the devices that loaded this update.