Forum Discussion
Mobile app Sub folder notifications
I cannot believe this is an issue from that far back?
I've tried several things without any luck. Bottom line, Outlook App doesn't give notifications for new emails that go to specific folders (because of rules that have been created).
Any ideas? Is there a way to keep an email in the inbox for some time prior to moving it to a specific folder? Maybe all we need is for the App to see the email in the inbox.
This is very frustrating, as those emails in folders are more important that the genera inbox.
- BakakounFeb 02, 2021Copper Contributor
I have an idiotic workaround for getting the notifications:
- change the rule that moves the mail to the sub-folder to copy the mail not move it
- create a second rule that will assign a category to that mail and then delete it (or permanently delete it)
- in the Rules and Alerts make sure that the first rule is above and the second rule below
The result is that the mail will go to the corresponding sub-folder and your mobile will get the notification (if not try to add more tasks to the second rule..like "clear message's categories etc) ..however the mail (since it is deleted) will not open from your mobile... you will have to drill down to the sub-folder.
I told ya it was idiotic xD