Forum Discussion
Mail & Calendar Apps Will Be Replaced with New Outlook for Windows December 2024
Original Publish Date: June 2023 | MC650424 Revised Date: August 30, 2023, based on Microsoft's Updated Message See text in red font.
Microsoft's revised announcement states that the Mail and Calendar Apps will no longer be supported at the end of 2024 and will become the New Outlook for Windows. In the meantime, users are encouraged to try the New Outlook for Windows while they can switch back and forth between the Mail App and New Outlook versions.
At the beginning of 2024, all Windows 11 devices will include the Free version of New Outlook for Windows as the default mailbox application.
Supported Accounts: The new Outlook for Windows can currently support Microsoft 365 consumer accounts such as Outlook.com, Hotmail.com, and Live.com, as well as Microsoft 365 work or school accounts and Gmail. In the near future, we plan to add support for Yahoo!, iCloud, and other email providers through IMAP and POP. Stay tuned.
For those who want to learn more about the exciting features of the New Outlook, head over to New Outlook for Windows - YouTube for a series of how-to videos. And don't miss out on the advantages of being an early adopter - check out this must-see video to encourage a smooth transition.
Share how you use the classic feature to give Microsoft constructive feedback on missing features. To do so, select the Help option in the ribbon while in New Outlook.
Microsoft Message Center Details In Part
We will replace the Mail and Calendar apps in Windows with the new Outlook for Windows by the end of 2024.
After this change is implemented:
- Users can no longer use or download the Mail and Calendar apps.
- Users with a Microsoft 365 or Office 365 subscription with access to the Microsoft 365 desktop apps can use the new Outlook for Windows.
- Users can use the new Outlook for Windows with any personal email account (Outlook.com, Gmail, etc.), even without a subscription.
- If you would like to prevent users from adding their corporate email accounts to the new Outlook, you can follow the instructions in this document to disable the application for a single user, group of users, or the whole tenant:
- In mid-September 2023, we will begin auto-migrating Mail & Calendar app users to the new Outlook for Windows with an option to go back if they choose. Users can return to the current Mail & Calendar apps by clicking the toggle in the new Outlook for Windows. We also want to reiterate that these changes will not affect your organization’s use of classic Outlook for Windows.
What you need to do to prepare:
There is nothing you do to prepare now, but we recommend you:
- Let your Microsoft Windows users know about the change to the Mail and Calendar apps
- Start trying and testing the new Outlook for Windows
- Read this support article - Getting started with the new Outlook for Windows
- Read this article communicating the change - https://support.microsoft.com/en-us/office/outlook-for-windows-the-future-of-mail-calendar-and-people-on-windows-11-715fc27c-e0f4-4652-9174-47faa751b199
- Read this article: Windows Mail, Calendar and People are becoming Outlook - Microsoft Support
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My Dedicated New Outlook Video Series:
https://youtu.be/d7bEb20pCZU | https://youtu.be/ehUp2usOVqo |
#traccreations4e
160 Replies
Welcome to the age of mediocracy..... remember when developers actually listened to their customers/users instead of themselves. This new oulook is simply a product of laziness. Time to ditch O365 and move to open office.
I understand unification of web and app Outlook interface, but opening seperate window for detailed view of calendar event in the app is very annoying, while in the web it just opens within current calendar view. 😞
Also simplified ribbon in Polish language version is unusable as it shows ONLY ONE „Drukuj” (Print) button. 🤦🏻
Please fix!
Teresa_Cyrus I really tried to like the new outlook app, but unfortunately I'm looking for an alternative. I just can't stand something as simple as a mail client, which exists for free for years, pushing advertising to me. I wonder if Microsoft will try to push advertising in text editors as well. They could just remove Notepad and replace it with "the new wordpad".
- This new application that will replace Mail must be one of the most ridiculous and non-sensible decisions this company has ever made. In my opinion, Windows is the most versatile and user-friendly operating system in the world, and billions of people use it because it can connect with whatever other applications or devices the user uses. Most of the world uses Gmail. That is a FACT, and it will not change just because the company is forcing a switch of the mail application to Outlook. Microsoft is essentially sticking up a middle digit to millions of people just because they do not use Outlook. Do not discontinue the Mail app or force people to change mail providers. That is not a smart move. The user interface of this new application is complicated to use and will make people furious. I have been using this new Outlook application for five days, and all I have received is a mind-boggling headache. Besides the bewildering UI that looks like it came out of Windows 97,’ it also lacks the necessary functions that an everyday user needs. This is a massive pain for people who use email regularly, whether students, professionals, or anyone working an office job. No one asked for this switch, so why are you doing it? From what I have read online and experienced, everyone around me and the online community has concluded that this new application is terrible. I, like many other Microsoft operating system users, own an iPhone. This application switch is another reason for switching to a Macbook.
Teresa_Cyrus I'll be blunt, I never use your mail app as I prefer web based so I have more control of my gmail account, and I like the old calendar. I do not like the bloat of outlook, have hated it since I first had to learn use it in college, as it is intrusive and all encompassing a suite. I am very angry Microsoft is Eliminating and then FORCING us to drop the things we know and love to use products we dislike. Also thanks for ZERO warning when overnight my entire calander had everything on it deleted for two months and re-directed into something I never wanted. I'm disabled and the old calendar is a my memory and lifeline. Thanks for erasing it.
- What happend to the taske? You can't create a task that contains several mails, text and tabels. Outlook is going from very good to catastrophically bad.
And the calander function, where you can se the taske in the bottom is gone?Unfortunately, these productivity features you speak of cannot be "real" until they've come from a new product backlog. So that everything old and already thought of, can be new and inspired.
Greetings!
Our Agency utilizes non-profit enterprise licenses with an exchange online server hosted in the cloud in a hybrid environment with on premise DCs.
A key requirement of our agencies business strategy is being able to effectively communicate with shared calendars and resource room bookings.
As we have visitors and staff that often need to know what room their meeting is in, but don't have the luxury of pulling out a laptop or other connected device to check what room they are in.
I was able to setup a micro PC with windows 10 in Kiosk Mode to run the Windows 10 Calendar app (which you are scheduling to phase out and replace with this new outlook for windows variant) to display all the room bookings for the day on a screen at our entrance. it truly needs to do only this one thing.
I invested many hours in researching the best methods to create this "Dashboard" Kiosk display, and it functions amazingly well as is in a "set it and forget it" capacity.
The system uses a local kiosk account to run the calendar app, which is then setup to authenticate against our licensed enterprise account which is given delegate access to display all the room bookings on wall mounted display. It reboots each day to ensure the current days events are displayed correctly. it requires no intervention, and is very reliable.
The fact is, I was not able to find any other means to solve this requirement, except through use of the existing windows 10 calendar app. And I looked. Once I realized there was a native solution i could configure, the choice was obvious. Everything else failed in some capacity, was unreliable, didn't display information, or was cost prohibitive.
Unfortunately, in testing today with the new version of this app, I found that it refused to authenticate with my "work or school" account due to the license assigned. Is there some restriction in place? It was odd because I was able to authenticate once successfully in testing the new app, and then all subsequent attempts were blocked. I'm rather frustrated by there being some kind of wall, which i presume is to encourage the use of business/enterprise applications for use with enterprise licenses.
Regrettably, windows kiosk mode doesn't allow the selection of say, Outlook 2019 for desktop as an app that can be launched, and even if it did, it would give access to the entire outlook environment, when I explicitly just want the calendar function as the default.
The take away, is that your new app under the current strategy is not going to provide a very niche function that I require which already exists inside the existing app, at least in its current state.
To be viable, I need this app to launch in kiosk mode with a local account so it auto signs in, and not care that its connecting to an enterprise account with Office 365 E1 license assigned so that I can display a calendar with room bookings as a dashboard of events on a screen at the entrance to our main office.
I also do not want to have to jump through a ridiculous amount of hoops to make this work after you retire the existing apps. It isn't broken, and I'd appreciate not being required reinvent the wheel because your new app doesn't allow me to do the same things.
If there is a work around to this, then i have not found it,
As such, I have switched my 2 Kiosks back to the old version, and I am not happy about the complaints I am going to get when you force the change and retire what I need and am actively using.
Best Regards,
Kris
Curious as to who or what is pushing this massive and disruptive change? What was wrong with the previous versions that were transparent, easy to use, required no technology or coding degree to be able to manipulate? I am reading so many negative responses about these new versions of Microsoft products that cause disappearing documents and folders, emails, etc. Why is Microsoft determined to break something that has been working so well for so many? I cannot find any logic in this change. As I've noted previously, I have been a user of Microsoft products for decades; previously I worked with Corel programs - which I thought were excellent, but which were obscured by the crush of Microsoft onto the scene. At the time, I felt it was inferior in many respects to Corel, but it was still usable and understandable/easy to use. At this juncture, it appears that Microsoft is breaking the confidence of many in addition to breaking the access to the product we have come to learn and use so easily over all the applications. Not choosing to adapt to the OneDrive and other "improvements" is a death knoll because it results in even more documents and folders disappearing.
Honestly, I think its their intention to dumb down their products. Gone are the days that companies like Microsoft do what is right for their customers, because well, what else can you do? They do right by themselves. Sure, some of us could cancel our use of Word/Excel, etc and go with an alternative, but getting large organizations to do that? Doubtful, and they know it.
Thank you for the feedback.
Here is my recommendation. You have been a unique add-in. When you revert from New Outlook to Classic, give Microsoft the feedback. The New Outlook application is still evolving, and your information will be useful to them.
I am sorry MS, but the New Outlook fails in so many ways it is ridiculus to force this upon us next year.
I have happily used the Old Outlook for many years and it has been pretty dam good, yes it may benefit from a couple of tweeks, but this new creation is way off the mark.I am experiencing difficulties trying to find any help or support from our usual routes to self solving issues, half the help does not know which version it is refering to!
My biggest issue revolves around rules, yes I can write my rules with no problem. Trying to find a way to get them to run is another story. Why are most of the items I use not available on the top tool bars, with the old rules, three clicks and the whole job was done all rules completely fulfilled.
Now it seems the only option is to run each rule on each message, you having a laugh my friends.
Considering I am old retired IT man just running my life on the computer at home, what the guys are doing in the commercial workplace I do not want to guess.
If you are serious and we are missing help then get ALL the help system sorted so it knows what it is telling us and split the help into New Outlook only and seperate the rest, stop keeping it mixed and causing total mayhem. I am having similar issues with Access, again we have been railroaded into a dead end. This proving a sad year for one our great software houses.
- Windows Mail is the perfect Mail Client. The 'New Outlook' is the proverbial "dogs breakfast" of email features in a non-usable package with little no user experience consideration. Whoever at Microsoft thinks that New Outlook replacing Windows Mail is a good thing from a customer experience perspective needs to be sacked immediately or for better results sent to your competition. Unless of course this is all about cost saving and entrapment vs features and usability I cannot see any plausible reason for this denigration of service. Is it something about Windows 11 that you take away useful features and dumb things down for Android and Mac users? They are never going to be your market. Madness.
- Couldnt agree more, I was very happy with Mail, its a joke to say do you want to try the new Outlook and when you do it falls at the first hurdle ! I cant add my company email adress, Ive already got business basic, Im not paying more ! Ive switched to EM Client and Im happy, works well and is free !
This is unfair, I have stayed on windows 10 because we were told that windows 10 will in the future get only security patches and no new features and now i have to go to the outlook app which is terrible in every way, and we are going to get co-pilot. every time I use word i have to learn how to switch off a new feature that you have put in there. This is the last windows machine i will every buy, i am over it, your messaging is not consistent, are you supporting windows or not, this might change again next week. If you want to make windows better spend some more money so my machine doesn't crash at least twice a week. Teresa_Cyrus
