Forum Discussion

Copper Contributor

Mar 31, 2017

Junk vs. Clutter vs. Focused Inbox? Please explain.

It seems now in Outlook (both desktop Outlook 2016 and web based Office 365 Outlook) there at least 3 methods for dealing with unwanted (less wanted items). There is the old school Junk folder, the n...

office 365

outlook on the web

Salvatore Biscari

Silver Contributor

Mar 31, 2017

Have you seen this article?

https://support.office.com/en-us/article/Focused-Inbox-for-Outlook-f445ad7f-02f4-4294-a82e-71d8964e3978?ui=en-US&rs=en-US&ad=US#ID0EAACAAA=Outlook_2016

Brian Hoyt

Copper Contributor

Mar 31, 2017

Hadn't seen that thanks. Via https://outlook.office.com/owa/ I am seeing Focused but via Office 365 C2R 1702 (7870.2031) I am not. I guess that is much my issue is you see it differently depending on how you look.

Brian Hoyt
Copper Contributor
Mar 31, 2017
Ok so Focus kills Clutter (eventually) but what about Junk does it live on and is it only a feature of some clients or server based? This should not be this confusing.
- Salvatore Biscari
  Silver Contributor
  Mar 31, 2017
  In short: Junk is what you don't want to see and that you should have never received; Other is what perhaps you will want to see when you will have the time; Focused is what you want to see immediately. ;-)
  - hoyty76
    Iron Contributor
    Mar 31, 2017
    I get what Junk is for I remember when it was first introduced in early versions of Outlook. I just wasn't sure if it is only client based or server based as well at this point. Thanks.