Forum Discussion
Junk vs. Clutter vs. Focused Inbox? Please explain.
One of the great advantages of clutter is that unread clutter doesn't affect the inbox unread messages count. The whole point of clutter (and focused inbox) is to segregate messages that need immediate attention and those that you get to when you have time. Consequently, items in clutter may remain there for a long period of time and be read in bulk. I personally read my clutter once per week.
With focused inbox, it appears that it is doing nothing more than grouping incoming email; however, all the email is still in the inbox. As a result, a user who reads focused inbox email like clutter, will always show unread messages in the inbox until all emails in clutter are also read.
This seems like a step backwards.
Any solutions in the works?
You are correct, this is how it works at the moment.
Focused and Other are only two different views of the Inbox folder, while Clutter was a completely separate folder.
In Outlook desktop, the "unread messages count" near the folder name shows the unread messages in that folder, hence in the case of the Inbox folder it shows the total number of unread messages, i.e. the sum of Focused and Other.
I don't think there are plans to change this behavior...