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bobfBobf's avatar
bobfBobf
Copper Contributor
Aug 16, 2021

Junk-Mail eMail Options

I an forever getting junk mail. The email header always indicates the the email was sent on behalf of another email address. Have set as junk from both the reply email address and on behalf of email address. But still get them!

In email junk options have even just set the domain address but still get the junk.

 

As and example the header will say something like xxx@fred.com sent on behalf or xxx@267.com

So have set junk mail at xxx@267.com and @267.com

Outlook ignores both.

 

Can someone please give me an example of a correct email rule for stopping emails from @267.com

I am scared that I am junking legitimate email addresses, instead of the on behalf of ones.

Thank

 

  • bobfBobf 

    Which mail account type are you using and which version of Outlook?

    Have you verified that your own address hasn't been added to the Safe Recipients list? 

    • bobfBobf's avatar
      bobfBobf
      Copper Contributor
      Hi Robert

      Office Outlook 2016 - IMAP/SMTP. Safe Recipients, my email address has been added.

      Regards
      • bobfBobf 

        Then that is your issue.

        When your address is in the Safe Recipients list, all emails addressed to this email address is treated as not-Junk even when the From address is blocked.

        Only use the Safe Recipients lists for things like newsletters that you want to receive but get filtered to the Junk Email folder.

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