Forum Discussion
Junk-Mail eMail Options
Office Outlook 2016 - IMAP/SMTP. Safe Recipients, my email address has been added.
Regards
Then that is your issue.
When your address is in the Safe Recipients list, all emails addressed to this email address is treated as not-Junk even when the From address is blocked.
Only use the Safe Recipients lists for things like newsletters that you want to receive but get filtered to the Junk Email folder.
- Thanks Robert. Will give it a try.
Hi Robert
Quick update. Still getting the "on behalf of" junk. That is, in the "header" and the "sender" are from different email addresses. Even when I block both email addresses they still creep through.It appears that the authentic email address is the one in the sender, (not the actual company one, but a real email address which the spammers are using) the one in the reply is the actual company whose product spamming company is working for .
Any other suggestions?
ThanksHi Bob,
The "Sender" field in the header is indeed the actual sender which should be added to your Blocked Senders list. The "From" field is ignored when there is a "Sender" field.
The "Reply-To" field is ignored when it comes to Safe/Blocked lists.
I find it odd that they still come through unless it has been sent to and address that is on the To or Cc line that is also on your Safe list.
Anyway, a workaround would be to create a rule that looks for specific words in the message header, you can add the addresses or domains to that rule instead.
Another way to go would be to add those addresses to the Blocked list of your IMAP account via webmail. The additional benefit here is that the message would already be filtered before it arrives in Outlook.