Forum Discussion

Copper Contributor

Aug 16, 2021

Junk-Mail eMail Options

I an forever getting junk mail. The email header always indicates the the email was sent on behalf of another email address. Have set as junk from both the reply email address and on behalf of email ...

RobertSparnaaij

MVP

Aug 17, 2021

bobfBobf

Which mail account type are you using and which version of Outlook?

Have you verified that your own address hasn't been added to the Safe Recipients list?

bobfBobf

Copper Contributor

Aug 17, 2021

Hi Robert

Office Outlook 2016 - IMAP/SMTP. Safe Recipients, my email address has been added.

Regards

RobertSparnaaij
MVP
Aug 17, 2021
bobfBobf

Then that is your issue.

When your address is in the Safe Recipients list, all emails addressed to this email address is treated as not-Junk even when the From address is blocked.

Only use the Safe Recipients lists for things like newsletters that you want to receive but get filtered to the Junk Email folder.
- bobfBobf
  Copper Contributor
  Aug 17, 2021
  Thanks Robert. Will give it a try.
  - bobfBobf
    Copper Contributor
    Aug 18, 2021
    Hi Robert
    
    Quick update. Still getting the "on behalf of" junk. That is, in the "header" and the "sender" are from different email addresses. Even when I block both email addresses they still creep through.
    
    It appears that the authentic email address is the one in the sender, (not the actual company one, but a real email address which the spammers are using) the one in the reply is the actual company whose product spamming company is working for .
    
    Any other suggestions?
    
    Thanks
    
    bobfBobf