Forum Discussion
Issues New Outlook POP / Mac
- Sep 23, 2025
Hi Lucy,
New Outlook has limited POP support, so features like rules, categories, and pins will not work. A practical workaround is to use folders to separate important emails, for example moving them into a folder named “Action” or “To Do.” This is not as convenient as flags, but it still allows quick access. For any business use, however, it is strongly advised to move to Microsoft 365 with an Exchange Online account. This provides full functionality with rules, flags, categories, and reliable syncing.
The reality is, Microsoft wont be adding good features for accounts like this.. Sorry it's probably not what you want to hear.
I feel your pain lucy! You're not the only one that has issues with this sort of stuff. Theres a lot changing with Microsoft and plenty of frustration to go around haha.
Feel free to let me know if you need more help, or if I see another post from you Ill jump in and answer!
Fabulous! *You need a gold star beside your name. 🙂