Forum Discussion
Introducing Scheduling poll in Outlook!
Nick Nigro Sullivan910 ph_ly
Yes, this is a known issue, i.e. when a user tries to use FindTime add-in to schedule a poll, they may run into this error/issue. FindTime engineering team is looking into it for resolution. A service incident (EX521435) has been published for impacted tenants, see below for details, if you haven't seen it yet in your M365 Admin center. Workaround is to use Scheduling poll feature in OWA.Update: This issue has been fixed.
EX521435: Exchange Online - Users can't schedule events in the Outlook desktop app using the FindTime add-inImpacted users get an error that states, "Sorry! FindTime could not load due to an unexpected error. Please try again." or "Sorry, we can't load the add-in". While we're working to remediate impact, affected users with access to Outlook on the web can use the Scheduling Poll feature to schedule meetings. See: Scheduling Poll articles - Microsoft Support for more info and share these with your users.
Current status: We're reviewing additional information, including the status of authentication components which facilitate user access to the add-in, conditional access policies related to FindTime add-in subscriptions and collecting additional service logs for further insight into how impact manifests to assist our investigation.
While using the FindTime Scheduling Poll has made my life a whole lot easier, I do have an enhancement to request.
As a meeting organizer, I need to propose new date/time options to an existing poll. Currently, I must add these new date/time options to the poll one at a time. After I add a new date/time option to the poll, all meeting attendees receive an e-mail about the new date/time option. If I add five new date/time options to a poll, everyone gets five e-mail notifications. This is annoying to my invitees.
Enhancement request: Limit the number of notifications that meeting attendees receive when a meeting organizer adds multiple date/time options.
Microsoft- Has anyone else experienced this week an issue where email notifications are not being sent to organizers when polls are responded to?
I've confirmed "Notify me about poll updates" is selected.
Any suggestions on troubleshooting before I open a case?- AmirHaque-MSFTHi Chickos - We're not aware of any such issue at this moment. If you can still reproduce this issue with a new poll, then please feel free to open a support case as FT/SP team will need to take a look at it. Thank you.
- Acknowledged and thank you for the reply.
A case has been opened to investigate further.
