Forum Discussion
Introducing Scheduling poll in Outlook!
Nick Nigro Sullivan910 ph_ly
Yes, this is a known issue, i.e. when a user tries to use FindTime add-in to schedule a poll, they may run into this error/issue. FindTime engineering team is looking into it for resolution. A service incident (EX521435) has been published for impacted tenants, see below for details, if you haven't seen it yet in your M365 Admin center. Workaround is to use Scheduling poll feature in OWA.Update: This issue has been fixed.
EX521435: Exchange Online - Users can't schedule events in the Outlook desktop app using the FindTime add-inImpacted users get an error that states, "Sorry! FindTime could not load due to an unexpected error. Please try again." or "Sorry, we can't load the add-in". While we're working to remediate impact, affected users with access to Outlook on the web can use the Scheduling Poll feature to schedule meetings. See: Scheduling Poll articles - Microsoft Support for more info and share these with your users.
Current status: We're reviewing additional information, including the status of authentication components which facilitate user access to the add-in, conditional access policies related to FindTime add-in subscriptions and collecting additional service logs for further insight into how impact manifests to assist our investigation.
Sally_Richardson many thanks for this, it's excellent news. I'm glad to see this coming to Outlook natively.
One question: are there plans to integrate room booking into the Scheduling Poll? The current limitations are:
- when I select the poll participants, I can also add a room (Resource from Exchange Online) as one of the participants, but there seems to be no indication if it is available or not. I have to manually open a separate Outlook Calendar of the room (or rooms) to see if it is available during the proposed times
- if I do manually add a room to the poll, the room does not get calendar holds - meaning there is a danger than between the time I send the poll and the consensus for the timeslot is reached, someone else would book the room I was meaning to use. So I have to manually create and delete room holds.
- AmirHaque-MSFT
Microsoft
No plans at this moment, but this is good feedback/feature request, thank you! When you get a chance, can you please log this on our Microsoft Feedback Portal under Outlook | Calendar @ https://feedbackportal.microsoft.com/feedback/AmirHaque-MSFT Thank you for the reply.
I am a little confused. This is not a feature request.
it is functionality that already exists. It is a was working for the past year - and is not working correctly now. The schedule button is already there and when I click on it, it doesn’t send a meting invite for the selected time.I just found that if I click to view all of my polls from the Outlook widget, then the functionality works. However, if I click to view my polls with an a browser, then it doesn’t seem to work.
- AmirHaque-MSFTmatthewryun - That was my response to LukaszK1255's post (integration of Room booking into Scheduling poll). I looked into your issue, using Outlook on the web (OWA, in a browser) and Scheduling poll feature, after sending a poll, and having at least one attendee voting on it, when I go to that meeting poll in my 'Scheduling poll' dashboard (https://outlook.office.com/findtime/dashboard/) and click on Schedule button, a new Event window does come up with all relevant details from the Scheduling poll. So, I cannot repro your issue. If you can repro it on demand repeatedly, can you please open a Support case and report it thru that (https://www.microsoft.com/en-us/microsoft-365/support), so that we can look into it. Thanks.
