Forum Discussion
Introducing Scheduling poll in Outlook!
Nick Nigro Sullivan910 ph_ly
Yes, this is a known issue, i.e. when a user tries to use FindTime add-in to schedule a poll, they may run into this error/issue. FindTime engineering team is looking into it for resolution. A service incident (EX521435) has been published for impacted tenants, see below for details, if you haven't seen it yet in your M365 Admin center. Workaround is to use Scheduling poll feature in OWA.Update: This issue has been fixed.
EX521435: Exchange Online - Users can't schedule events in the Outlook desktop app using the FindTime add-inImpacted users get an error that states, "Sorry! FindTime could not load due to an unexpected error. Please try again." or "Sorry, we can't load the add-in". While we're working to remediate impact, affected users with access to Outlook on the web can use the Scheduling Poll feature to schedule meetings. See: Scheduling Poll articles - Microsoft Support for more info and share these with your users.
Current status: We're reviewing additional information, including the status of authentication components which facilitate user access to the add-in, conditional access policies related to FindTime add-in subscriptions and collecting additional service logs for further insight into how impact manifests to assist our investigation.
Hi there,
In our org we use the Find-Time add-in in combination with the M365 Apps Semi-Annual Channel, currently v2208.
During the transition period to the next office build that includes the FindTime build-in.
Will we be able to keep deploying the add-in from the Admin center?
We want to start communication about the fact that this addin is built-in on the Outlook Web.
But only if the desktop version keeps working and there is no period where the add-in in desktop is removed and we are still on an older build of the Office Apps.
Anything you can tell me to assure me ?
The Add-in will be removed from the store in May 2023.
But will we keep the possibility to deploy the current add-in version from our Admin center?
Thanks for your feedback!
- AmirHaque-MSFT
Microsoft
Scheduling poll feature is now available in the following builds of Outlook for Windows. FindTime add-in being old technology will be removed by the date that has been mentioned in the post above. It'd be hard to keep it functioning beyond that date. Please try to move to latest builds of Outlook for Windows to start using Scheduling poll experience.
Jan - Feb 2023 - Office Insiders
Mar - Apr 2023 - Outlook Current Channel in Production and Monthly Enterprise Channel (try to move your users to these versions/builds to ensure they can use Scheduling poll feature)Hi AmirHaque-MSFT
Yesterday, Microsoft released the first build of Semi Annual Preview 2302, and it doesn't appear to activate the new Scheduling Poll versus older FindTime. Do you know what our expectation should be for this? (especially as we anticipate the release of Semi Annual 2302 coming in July).Thank you
- AmirHaque-MSFTAaronCouch,
At this moment the tentative plan is to make Scheduling poll feature available thru SAC Preview channel/build sometime in Sep 2023, then it will show up in SAC in Jan 2024 and then in SAEC in June 2024 (usual disclaimer: these dates may change without any notice, see this article for release channels info: https://learn.microsoft.com/en-us/deployoffice/updates/overview-update-channels) .. Hope this helps!
