Forum Discussion
Introducing Scheduling poll in Outlook!
Nick Nigro Sullivan910 ph_ly
Yes, this is a known issue, i.e. when a user tries to use FindTime add-in to schedule a poll, they may run into this error/issue. FindTime engineering team is looking into it for resolution. A service incident (EX521435) has been published for impacted tenants, see below for details, if you haven't seen it yet in your M365 Admin center. Workaround is to use Scheduling poll feature in OWA.Update: This issue has been fixed.
EX521435: Exchange Online - Users can't schedule events in the Outlook desktop app using the FindTime add-inImpacted users get an error that states, "Sorry! FindTime could not load due to an unexpected error. Please try again." or "Sorry, we can't load the add-in". While we're working to remediate impact, affected users with access to Outlook on the web can use the Scheduling Poll feature to schedule meetings. See: Scheduling Poll articles - Microsoft Support for more info and share these with your users.
Current status: We're reviewing additional information, including the status of authentication components which facilitate user access to the add-in, conditional access policies related to FindTime add-in subscriptions and collecting additional service logs for further insight into how impact manifests to assist our investigation.
I'm excited to have stumbled across this announcement! Do you know if the scheduling poll is available in the Government Cloud? Or when it might be available?
Thanks,
- AmirHaque-MSFT
Microsoft
Hi Rachel, Scheduling poll has already been deployed to GCC Moderate tenants, they should be able to use it (in OWA). It's not available for GCC High tenants, it's in our backlog at this moment and we don't have an ETA to share at this time, when it'll be available for GCC-H tenants.- Thanks, amir_Hague! I appreciate the information.