Introducing Scheduling poll in Outlook!

Announcing FindTime as a native feature in Outlook! We are excited to introduce Scheduling poll, bringing the capabilities of FindTime as a native feature in Outlook. Scheduling poll is currently a...

office 365

Outlook for Mac

outlook on the web

AmirHaque-MSFT
Mar 01, 2023
Nick Nigro Sullivan910 ph_ly
Yes, this is a known issue, i.e. when a user tries to use FindTime add-in to schedule a poll, they may run into this error/issue. FindTime engineering team is looking into it for resolution. A service incident (EX521435) has been published for impacted tenants, see below for details, if you haven't seen it yet in your M365 Admin center. Workaround is to use Scheduling poll feature in OWA.

Update: This issue has been fixed.

EX521435: Exchange Online - Users can't schedule events in the Outlook desktop app using the FindTime add-in

Impacted users get an error that states, "Sorry! FindTime could not load due to an unexpected error. Please try again." or "Sorry, we can't load the add-in". While we're working to remediate impact, affected users with access to Outlook on the web can use the Scheduling Poll feature to schedule meetings. See: Scheduling Poll articles - Microsoft Support for more info and share these with your users.

Current status: We're reviewing additional information, including the status of authentication components which facilitate user access to the add-in, conditional access policies related to FindTime add-in subscriptions and collecting additional service logs for further insight into how impact manifests to assist our investigation.

Teresa_Cyrus

MVP

Dec 23, 2022

askhetan, Simon45, and to all,

I have created a video of the New Scheduling Poll feature in Outlook.

I discussed the key components, best practices, limitations, and benefits. And I demonstrated how to create a poll, apply the settings, monitor the responses, and confirm a meeting. You will also learn about the verification code feature and much more.

Hope this helps existing and new Scheduling Poll users.

#TeamSchedulingPoll

/Teresa

#traccreations4e

Chickos
Brass Contributor
Jan 05, 2023
Teresa_Cyrus , this video is marked as private, do you have an alternate link available for us to view your video?

Thank you greatly for putting this together.
- Teresa_Cyrus
  MVP
  Jan 05, 2023
  Chickos
  Thanks. I thought I had updated all links. 🤦🏿‍:female_sign:
  
  Video: https://youtu.be/GnggdDhBBLE
  
  Please like the above post or mark it as the best response to assist others with the same question.
  
  Thanks again.
  
  /Teresa
  - Samuel Stevenson
    Copper Contributor
    Jan 10, 2023
    I get an error when I try to use the Scheduling Poll option in Outlook:
    
    and another one when I try to access my Findtime dashboard at https://outlook.office.com/findtime/dashboard:
    
    I've tried deleting Findtime from our tenant and re-adding it, but it doesn't seem to have an effect.
    
    Any suggestions?

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Introducing Scheduling poll in Outlook!

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