Forum Discussion
Introducing Scheduling poll in Outlook!
Nick Nigro Sullivan910 ph_ly
Yes, this is a known issue, i.e. when a user tries to use FindTime add-in to schedule a poll, they may run into this error/issue. FindTime engineering team is looking into it for resolution. A service incident (EX521435) has been published for impacted tenants, see below for details, if you haven't seen it yet in your M365 Admin center. Workaround is to use Scheduling poll feature in OWA.Update: This issue has been fixed.
EX521435: Exchange Online - Users can't schedule events in the Outlook desktop app using the FindTime add-inImpacted users get an error that states, "Sorry! FindTime could not load due to an unexpected error. Please try again." or "Sorry, we can't load the add-in". While we're working to remediate impact, affected users with access to Outlook on the web can use the Scheduling Poll feature to schedule meetings. See: Scheduling Poll articles - Microsoft Support for more info and share these with your users.
Current status: We're reviewing additional information, including the status of authentication components which facilitate user access to the add-in, conditional access policies related to FindTime add-in subscriptions and collecting additional service logs for further insight into how impact manifests to assist our investigation.
For my understanding,
we use Microsoft 365 Apps for the Enterprise, in the semi-annual Enterprise Update channel.
Will Sheduling Poll come as a native feature with the next update or do I need to roll out an add-in, now FindTime, which will then be automatically replaced Sheduling Poll?
MicrosoftSebjogro Yes, 'Scheduling poll' will just become available within your org to your users as a native feature (see 2 entry points below), after it gets deployed to your tenant/org, according to our deployment schedule (deployment has started for tenants set with 'Targeted Release' and progressing slowly for all worldwide tenants, see M365 Roadmap item & Message Center post: MC439633 pasted below).
And no, you don't need to do anything to get access to new 'Scheduling poll' feature, no need to deploy/install FindTime add-in, all orgs/users will have access to this feature in our worldwide multi-tenant environment. FindTime add-in will get replaced with 'Scheduling poll' for those users, who may have it already installed in OWA or Outlook. Hope this clarifies the situation for you.
Message Center Post: (MC439633, published on 9/27/2022)
Once available to you, 'Scheduling poll' can be accessed via ... menu on top toolbar in OWA.
Or you can also access it thru new event creation form from the main OWA page, when looking at your Inbox or Calendar folder/module ...