Forum Discussion
iCloud for Windows Contacts sync issue with Outlook Classic (Part of M365 package)
It could be a hidden folder.
Select it in the Address Book, then right click on the dropdown list and choose Properties. You should see its location now.
You can make it visible again with MFCMAPI.
See: Hide, Move, Delete or Restore an Outlook Folder via MFCMAPI - Robert 365
You canalso remove it from your Address Book via;
File-> Account Settings-> Account Settings...-> Address Books-> double click ont the Outlook Address Book service
When it comes to the iCloud Contacts folder: Don't rename it. To re-establish the sync with Outlook, sign out via the iCloud app, sign back in and then re-enable the sync.
FWIW: New Outlook has native support for iCloud accounts and doesn't depend on the add-in from Apple.
Thank you for the information
I have now spent ages on this and removed every trace of iCloud from my PC and deleted the iCloud Contacts in the Address Book as above.
I am still seeing an old list in the Address Book on the Home Page.
The list in my Outlook Classic 'Contacts Tab' is correct.
This is driving me nuts as I cannot find out where Outlook Classic is getting this old Contacts list from to populate the Address Book.
It says it is the file I have just imported from iCloud but it is not the same contacts list?. How can that happen?
There are no contacts in my Outlook.pst data file.
If iCloud has been totally removed where on earth is Outlook getting this list from? Are there specific Cache locations somewhere?
When I removed iCloud integration there were no contacts at all under the Address Book list.
Do you have any other further suggestions ?.
Thanks for suggestion on New Outlook but I don't want to use that as it is just a web interface. If no Internet then it doesn't work and you can't import .pst files locally which is essential for me.
I wish Microsoft would fix this iCloud integration issue on Classic Outlook it has been a pain for years.