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I still don't understand why emails I've labeled as known/safe, get sent to my Junk folder
This is the longest, ongoing issue I have with Outlook. Marking an email from some source that I trust, as safe and something I want to see in my Inbox. I signed up to get emails subscription from CN...
Rod-F When you mark an email as junk in Outlook Web, you will see a pop-up to optionally report the email to Microsoft. The report is supposed to improve the accuracy of the junk mail filter.
I have been having the exact same problem. There is definitely something wrong with Microsoft's junk email algorithms! No matter what I do in either the Outlook PC app or Outlook.com, Cnet emails are sent to junk. This wasn't always the case for me, but has been a problem for several months now. I contacted Help from within the Outlook app and they have not been able to fix this either.
still happening,.. nearly a year after my last post. Wish MS would fix this