Forum Discussion
I still don't understand why emails I've labeled as known/safe, get sent to my Junk folder
Rod-F When you mark an email as junk in Outlook Web, you will see a pop-up to optionally report the email to Microsoft. The report is supposed to improve the accuracy of the junk mail filter.
Rod-F Happens to me too, tbh. When you marked these emails, did you do it on Outlook Web and report them to Microsoft? I think if you did it on Outlook Windows, there is no feedback loop to Microsoft.
Andre Siregar I have marked them as safe in the web version (Outlook.com), rather than the Windows version of Outlook. I haven't reported in the web version of Outlook, to Microsoft. Didn't even know you could.
Rod-F When you mark an email as junk in Outlook Web, you will see a pop-up to optionally report the email to Microsoft. The report is supposed to improve the accuracy of the junk mail filter.
Andre Siregar still happening to me a year later: using the Outlook Windows, all emails from CNET go to Junk. I have created various rules to prevent this, but they do not make a difference.
