Forum Discussion
Hyperlinks don't open on Outlook web
That is the Safe Links feature of Advanced Threat Protection (ATP). Your Office 365 administrator can set exclusions for certain URLs which are not available via the Internet.
- Milena MocciJul 25, 2019Copper Contributor
Hello RobertSparnaaij
I followed your instruction, but when I entered in this address https://protection.office.com/threatpolicy, I didn't see the Safe URL. I don't know if there is another configuration where I can verify it.
- Jul 25, 2019
Make sure that this is being done by a Global Admin or someone else with the necessary rights. Also note that it requires a specific license to tweak the default policies.
The direct link would be; https://protection.office.com/safelinksconverged
For more info, also see; https://docs.microsoft.com/en-us/office365/servicedescriptions/office-365-advanced-threat-protection-service-description
- Milena MocciJul 29, 2019Copper Contributor
I couldn't get to found these options about Safe URL. We don't pay for these protections, I can't configure it. My user is a global administrator. I don't have any idea how I can start to solve this.