Forum Discussion
itsmesri
May 08, 2020Brass Contributor
How to add Shared mailbox as new account in Office 365/Outlook2019?
I have shared mailbox "info@xxx.com" for "mainaccount@xxx.com". But when I am trying to add "info" account from account settings. It is opening web interface login. If I give "mainaccount" password i...
PeterRising
May 09, 2020MVP
You cannot add a Shared Mailbox to Outlook in the same way that you can a User Mailbox. If you wanted to do this, you would need to convert it to a user mailbox and assign it a licence.
Otherwise, Shared mailboxes will automatically appear in Outlook below the user mailbox when that user has been assigned delegate access to the Shared Mailbox.
itsmesri
May 14, 2020Brass Contributor
I am getting Shared Mailboxes along with My mailbox in outlook. But the issue is I cannot create signatures for Shared Mailbox.
I am looking when I compose a new email from the shared mailbox signature automatically populate.