Forum Discussion
How do I get my Outlook365 email sending privileges back?
I'm a Microsoft Business Standard Customer in a 1-person LLC using a desktop computer running Windows11. I'm the one with administrator privileges, since I'm the sole purchaser and user....
Let's first determine the actual scope of the issue but in these cases, it is rarely your own computer that has been compromised.
1) Can you still send via Outlook on the Web?
2) The NDR report that is coming back, is that coming from Microsoft or from the receiving server of the recipient?
3) Do you get the same results when sending to other domains? Try it for instance to addresses of Outlook.com, Gmail and Yahoo.
4) Have you verified that the DNS for your domain is properly configured? This includes at least your MX, SPF, DMARC, and DKIM records. Contact your domain registrar or DNS provider if you don't know.
5) Also try sending with NordVPN turned off. Various systems detect this kind of VPN services and block them