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glacier23's avatar
glacier23
Occasional Reader
Apr 10, 2026

How do I download outlook emails in bulk on Surface Laptop 7 (Arm)

I am on a Surface Laptop 7 with an ARM processor. I cannot download my emails because when I go to the export setting, I see this error message:

 

Outlook Data Files support is not currently available on this device. See this article for feature requirements.

 

And on clicking on that article link  I see this:

Outlook Data Files (.pst) isn't supported with the ARM version of new Outlook.

 

I also cannot do not see an export option on the Outlook web client.

How can I download emails in bulk?

(side rant: Why are Microsoft products not being proactively made compatible with a Microsoft laptop architecture?!)

1 Reply

  • mohdadeeb's avatar
    mohdadeeb
    Brass Contributor

    Downloading Outlook emails in bulk on a Surface Laptop 7 (ARM) is possible depending on which version of Outlook you are using. If you are using the Outlook desktop app, the easiest way is to export your mailbox to a PST file. Open Outlook, go to File, then choose Open & Export and click on Import/Export. Select Export to a file and choose Outlook Data File (.pst). After that you can select the email folders you want such as Inbox or Sent Items and Outlook will export all the emails in bulk into a single PST file. If you are using Outlook on the web, bulk downloading directly is more limited, so many users first sync their account with the Outlook desktop app and then perform the export. This method keeps your folder structure, attachments, and email data organized and is commonly used for backups or transferring emails to another system.