Forum Discussion
External Email Alerts - Best practice
Dear All,
We are trying to look at how we alert end users about receiving emails from external accounts and recently put in place an ability to add [FROM External) in the subject in any email originating from outside out organisation but it has caused issues with end users who are complaining about this.
I was wondering if there is a better way to alert users. Happy to hear for other implementations.
Dhiran
The usual implementation I've seen used is to prepend the message with a big red "EXTERNAL EMAIL"
disclaimer.Thanks VasilMichev,
We tried that but the html code that produced a yellow banner caused issues with the preview option in Outlook.
Dhiran
