Forum Discussion
Excessive Spam, Junk Mail from "geeksquad" email address?
Zeromus msn_schillman22 Mick65 Gunnerb52
Zeromus It appears that you are doing all the right things: Block & Safe Sender & Domain. However,
if you all are receiving massive spam from the Geek Squad specifically, I suggest the following:
Option 1: Unsubscribe to general information & offers (geeksquad@emailinfo.geeksquad.com) only. The unsubscribe link is located at the bottom of the email. It may take several days before your email is removed from the distribution list.
The receipts, invoices, deliveries, and reminder emails from BestBuy are delivered under a separate domain bestbuyinfo@emailinfo.bestbuy.com. Unfortunately, BestBuy's offers, deals, and sales ads contain the same email address. (Shame on BestBuy.) And, they send offer emails 5 out of 7 days per week. The good news is if the offer email goes to the Junk Folder and is kept for 30 days before deletion. So you have a safety net, in case, you have a need for a time-specific Deal.
Option 2: Also, there are some "Unsubscribe My Email" apps that you can look into. I have not used them personally but you can check out:
Option 3. Create two Outlook Online Rules & Reorder the Rules
Outlook Online Rule 1:
For example, you can a create rule to keep BestBuy emails based on keywords in the Subject line. You can mark the message as Important as shown in the image below. Optionally, you can Pin to message to the top since these emails are time-sensitive.
Rule #2: Mark & Send BestBuy offers to Junk Email Folder
All other emails from BestBuy are moved to the Junk Email Folder for 30 days before it is deleted. Still yet, you will have at least 20 emails in the Junk folder from BestBuy each month.
Not shown in the image below, add another action, Subject line Excludes: list the same keywords from the first rule.
Last Action and the most important
You must "reorder" the two rules to ensure the rules work properly. You must run the Keep rule first. See the image below. Again, do not skip this step.
Note: Make sure you don't have any other rules or Sweep rules relating to BestBuy email. You don't want to apply any other rules.
I hope you found this information helpful.
Teresa Cyrus
Explore, Experiment, and Execute Effectively
https://traccreations4e.com/the-vault/
Did you just suggest users click on a link in an email from an unknown source.
You realize these are unsolicited emails and any link could potentially have viruses and Trojans, mallard ect.
Please do not click on links in emails that you can't validate the sender.
Whoever is sending these emails are smarter then Microsoft because for some reason you can't block them in outlook.
- Teresa_CyrusFeb 07, 2023MVP
Hi Giloaded, Deleted
Please go back a reread my posts in this thread. As an IT Professional, I would not instruct users to click on an unknown link. I provided a direct link to Best Buy's website and included an image for clarity.
Here is another response I wrote about spam, and I have produced several videos about this topic.
Re: Tons of spam being delivered! - Microsoft Community HubPlease don't give other users the wrong impression about my professional guidance.
/Teresa
- MyChargerIsFastFeb 07, 2023Copper Contributor
In this case, Best Buy is a victim here. Someone is using their trademarked name and spamming on their behalf. Reporting it to Best Buy is useless because they can't do anything about e-mail not going through their services. It's really in Microsoft's court to improve their spam filter. Most of the spam is coming from one domain so it ought to be easy enough to blacklist. It certainly would reduce overhead! As far as the end user the best way to block this would be the e-mail header rule I previously mentioned. It really isn't hard to set up and it will work.
- Dave EvansFeb 07, 2023Brass ContributorFor everyone with this issue do this
https://techcommunity.microsoft.com/t5/outlook/excessive-spam-junk-mail-from-quot-geeksquad-quot-email-address/m-p/3687452/highlight/true#M14099
And this stopped ALL emails from this address. From the day I did this, I have not seen 1 email from them, they are deleted before they even get to my spam folder.
Best Buy is a victim here but, here is the truth, I order from Best Buy time to time, even with the block I do, I get all my emails from Best Buy,
It's a popular email, so it gets spoofed. And they spam the hell out of everyone.
It was by far the WORST spammer I have seen. I was getting like 30-60 a day at one point.
- DeletedFeb 07, 2023
"Please don't give other users the wrong impression about my professional guidance."
Please explain?
"I provided a direct link to Best Buy's website and included an image for clarity."
Why as a professional did you add a third-party link if users previously confirmed that it does not work?