Forum Discussion
Emails Showing with Black backgrounds while NOT in dark mode?
Do you have just one email account in New Outlook or many/few of them? One thing I've noticed with some glitches in New Outlook is to try removing the account and adding it back in. Or if that doesn't work, then try updating Windows and see if that fixes it. There is little I've found online myself to fix odd glitches but to try removing accounts, adding back in. Let know if this helps and please update us if find another option that works.
I'm not sure what exactly you mean by having just one account. If you're referencing having more than one logged in on one computer - I only have the one account logged in. However the issue is happening for multiple people in our company so the emails are showing up black for others as well it's not just me. We're worried it's doing this for our customers as well since outlook is widely used. We make our emails in mailchimp and send them out - however it's not a mailchimp issue.
It's completely unreasonable that this is happening so I hope this issue gets fixed.