During forcing me to switch to new Outlook, Outlook lost my emails

The journal won't send the confirm link and outlook(both the app and the webpage version) just refuses to display the email. It took me 5 tries to even get to this step due to outlook does not show those emails in search results when you press enter, and I had to move my mouse quickly to click it in the search bar dropdown.  And this is as far as I can get. 

What a joke.