Forum Discussion
servierem
Jun 22, 2022Copper Contributor
Correctly use shared mailboxes
Hello, I'm part of the IT department of a pretty big company (1k+ employees in total), and we are trying to ease our life with the mailbox setup process on the computers. We have recently found the...
- Jun 22, 2022So here's the thing. You can either have the shared mailbox automatically appear in Outlook, with limited functionality, or you can add it manually and use the full feature set. If you want to use features such as autoreplies, Inbox rules, signatures and so on, the second method is recommended. Here are step-by-step instructions you can follow to achieve it: https://www.michev.info/Blog/Post/3567/how-to-add-a-shared-mailbox-as-additional-account-in-outlook-2022-version
If you don't want to use that method, you'll have to live with most of the limitations. Well, #2 can be addressed by configuring the corresponding behavior via PowerShell, read here: https://docs.microsoft.com/en-us/exchange/troubleshoot/user-and-shared-mailboxes/sent-mail-is-not-saved#method-1-configure-the-mailbox-to-save-a-copy-of-the-message-to-the-sent-items-folder-of-the-shared-mailbox-in-exchange-online-or-in-on-premises-exchange-server
VasilMichev
MVP
Sorry, wrong one - should have opened the link before posting 🙂
https://support.microsoft.com/en-us/topic/add-rules-to-a-shared-mailbox-b0963400-2a51-4c64-afc7-b816d737d164
https://support.microsoft.com/en-us/topic/add-rules-to-a-shared-mailbox-b0963400-2a51-4c64-afc7-b816d737d164
Timo_
Sep 16, 2022Copper Contributor
Yes, this looks very supported. Exactly what I was looking for but did not find. Thank you very much.