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keldsor's avatar
keldsor
Brass Contributor
Aug 13, 2025
Solved

Can't start Outlook after reinstalling Windows 10 and MSOffice ???

I have a copy of the datafile from Outlook (connected to a Google mail account with IMAP setup)

I then installed a new SSD harddisk on the machine and installed Windows 10 from scratch !

UNFORTUNATELY the LOCAL user on the old Windows 10 setup was named "toves" and I the new setup I named the local user "Tove Sørensen"

I think that's why Outlook in the new setup WONT run on the copy from BEFORE installing the new SSD harddisk.

A message saying something like - translated from DANISH:

Outlook can't run because the datafile is for another mail account !

( It's the SAME e-mail address I used in both cases and the data file has the same name ! )

How can I RENAME the LOCAL user to "toves" and will it cure the problem ?

 

  • When Outlook is connected to a Google mail account you ONLY have "mails" to restore from - NOT calendar, tasks, contacts ... it so complex to get this combination to work right !

    DON'T EVER DO IT !

2 Replies

  • keldsor's avatar
    keldsor
    Brass Contributor

    When Outlook is connected to a Google mail account you ONLY have "mails" to restore from - NOT calendar, tasks, contacts ... it so complex to get this combination to work right !

    DON'T EVER DO IT !

  • diadgreene's avatar
    diadgreene
    Brass Contributor

    You can try running the Outlook repair tool by going to Control Panel → Programs and Features → Microsoft Office → Change → Quick Repair, or create a new Windows user profile to test.

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