Forum Discussion
Apr 19, 2017
Can't connect Outlook 2016 to my O365 Mailbox
Scenario: I have an Office 365 account with the email foo@contoso.com I have an old MSA account with the email foo@contoso.com Windows 10 - Creators Update (but tried this with a fully patched ve...
Apr 19, 2017
No... I tried this same setup prior to updating to the Creators Update as I said at the start of the post.
While I know and agree the setup I have is no longer allowed, it is still supported and I have never had an issue with it. Until it's required you move away from it, I'm not removing the alias as I have a ton of things that use that MSA account. I'm not removing it to fix this one issue that I expect will create countless others.... not all groups @ Microsoft are ready to deal with that.
While I know and agree the setup I have is no longer allowed, it is still supported and I have never had an issue with it. Until it's required you move away from it, I'm not removing the alias as I have a ton of things that use that MSA account. I'm not removing it to fix this one issue that I expect will create countless others.... not all groups @ Microsoft are ready to deal with that.
PeterWhitehouse
Apr 30, 2017Iron Contributor
Try changing the autofilled email from "MicrosoftAccount\foo@contoso.com" to "contoso.com\foo@contoso.com" and see if that works.
- Apr 30, 2017Unfortunately not... I did try that when it first happened.
- Salvatore BiscariApr 30, 2017Silver Contributor
I had the same problem. It is due to having the same username for O365 and MSA.
My advice is to change the username for the MSA: I have had no problems anymore.
It is actually very simple: see https://www.howtogeek.com/277170/how-to-change-the-primary-email-address-for-your-microsoft-account/
Hope it helps...
- Apr 30, 2017Just not worth renaming IMHO with so many places where I use this that are clearly based on the signin email and not the MSA account ID.
Switching to a different MSA is safer. Annoying... worked just fine a few months ago. Lovely UX yet again Redmond... so glad my primary machine is MacOS.