Forum Discussion
Auto selecting first email not working
Within the past few days, something changed in Outlook web mail where it no longer automatically selects the first email in whatever folder I'm in, and instead forces me to select something manually....
Hi dlunsford, that sounds like a recent Outlook web behavior change or a view setting issue. Check the Reading pane setting first, then reset the folder view if available and test with conversation view on and off. Also try another browser or an InPrivate session. If the behavior is the same everywhere, it is probably a service-side change and worth sending as Outlook feedback, because users who process mail quickly depend on that auto-selection flow.