Forum Discussion
Am I missing something? Conversation Thread reading order
I have held off switching to New Outlook for a long time now because it's lacking a feature from Old Outlook. Specifically, New Outlook does allow you to sort conversations with either Oldest or Newest first, which is good, BUT within a conversation, New Outlook seems to always put the newest message at the top. I prefer to read top to bottom and I generally want to read older messages first, so I'm curious if I'm missing something or if the rest of the world reads their emails differently. GMail conversations are sorted with the newest conversation on top, but within a conversation, the oldest messages are at the top. Am I missing the option to configure this?
3 Replies
Hi KCBaltz
I am not a MAC user, but here is how you manage the message thread on a PC in New Outlook. Do you have these settings?
If you find this information helpful, please mark it as the best response, which will assist others with the same question.
/Teresa
#traccreations4e 5/22/2024The Mac settings look a little different but I do have it set like this:
However, this only affects the ordering of the conversations relative to each other. Individual messages within a conversation still have the newest on top. E.g. if I have conversations A, B, and C with A being oldest, and emails within those conversations having 1 as oldest, it looks like:
A (oldest)> 3 (newest)
> 2
> 1 (oldest)
B
> 3 (newest)
> 2
> 1 (oldest)
C (newest)
> 3 (newest)
> 2
> 1 (oldest)
I would expect it to be
> 1 (oldest)
> 2
> 3 (newest)
- I changed the title of this thread to try to get replies. Are all of you reading from Newest to Oldest? Or are you scrolling to the oldest and then working your way back to the newest?
