Forum Discussion
Advanced Threat Protection (ATP) is ruining Outlook.com
To add here is the page with more details - https://support.office.com/en-gb/article/Advanced-Outlook-com-security-for-premium-subscribers-882d2243-eab9-4545-a58a-b36fee4a46e2. The included FAQ says this about disabling these features and it also confirms the behaviour you are seeing:
Can I deactivate these security features?
To provide the best protection for your account, these features are on by default and not designed to be turned off. You can contact our customer service team via in-product support to have them deactivate the features on your behalf, but we do not recommend it.
Why do links in my messages look different?
After you activate the advanced security features, links in your email might look different. For example, in some messages links might appear longer than usual, and include text such as "na01.safelinks.protection.outlook.com." This is related to the checks we perform to protect you from phishing attacks.
- Richard JendrekJan 30, 2019Copper Contributor
How do I turn it off. I see no option. In the upper right of the normal Outlook screen there is a "Coming Soon" switch of things to come. That switch is OFF. I just had to totally install a fresh Office 365 because I lost access to all 2019 emails. I use Outlook.com on a WIN-7 HP laptop. If I turn that switch ON, will it give me the fix in your later post?
Thanks for the interest.
- AuroranJan 30, 2019Copper ContributorMicrosoft's fix was in its own infrastructure, not in the Outlook program on my desktop. Outlook is still "wrapping" hyperlinks, but they now work properly.
- Richard JendrekJan 30, 2019Copper Contributor
Do you have WIN-10? That could make a difference. Microsoft (M$) is not very helpful.
- Cian AllnerJan 29, 2019Silver Contributor
If it's producing 503 errors when opening one of these links, this is a service incident that's being worked on and should soon be resolved.
- AuroranJan 30, 2019Copper ContributorThank you. Yes, the problem appears to have been resolved.
- Richard JendrekJan 30, 2019Copper Contributor
I still get a few 503 errors on sites sent by reliable retired engineers. WORSE, my Outlook with my Outlook.com address Takes minutes to open up. I am holding on to my WIN-7 laptop. Is Microsoft squeezing me to update?
An engineer associate uses Outlook.net and his URLs do not get encrypted! What a mystery. Microsoft is the biggest virus in the world IMHO.