Forum Discussion
Advanced Threat Protection (ATP) is ruining Outlook.com
To add here is the page with more details - https://support.office.com/en-gb/article/Advanced-Outlook-com-security-for-premium-subscribers-882d2243-eab9-4545-a58a-b36fee4a46e2. The included FAQ says this about disabling these features and it also confirms the behaviour you are seeing:
Can I deactivate these security features?
To provide the best protection for your account, these features are on by default and not designed to be turned off. You can contact our customer service team via in-product support to have them deactivate the features on your behalf, but we do not recommend it.
Why do links in my messages look different?
After you activate the advanced security features, links in your email might look different. For example, in some messages links might appear longer than usual, and include text such as "na01.safelinks.protection.outlook.com." This is related to the checks we perform to protect you from phishing attacks.
Cian Allner does this have to be done by only Admin ?
- This wrapping of hyperlinks fails every time (as of 1/29/2019). If you can't fix this IMMEDIATELY, you need to turn it off.
How do I turn it off. I see no option. In the upper right of the normal Outlook screen there is a "Coming Soon" switch of things to come. That switch is OFF. I just had to totally install a fresh Office 365 because I lost access to all 2019 emails. I use Outlook.com on a WIN-7 HP laptop. If I turn that switch ON, will it give me the fix in your later post?
Thanks for the interest.
- Microsoft's fix was in its own infrastructure, not in the Outlook program on my desktop. Outlook is still "wrapping" hyperlinks, but they now work properly.
If it's producing 503 errors when opening one of these links, this is a service incident that's being worked on and should soon be resolved.
- Thank you. Yes, the problem appears to have been resolved.
Microsoft has ruined my experience in OUTLOOk. What possessed M$ to come up with such a cluttered behavior? As a retired engineer I am more and more frustrated by M$ changes thrust on us without notice before hand.
Please tell me how to contact them as I have tried every possible way I know and it always renders a chat option to which I click and the chat box just spins then gives same CV:xxx error code each time. This new way of changing my links has become horrid for my end users and clients as a simple www.mikesprotech. com link even in my email signature looks horrid not to mention as an IT Admin this is teaching users bad habits of simply trusting long links which resemble the ones Microsoft creates. Most people are not going to analyze the link closely enough nor may not know how or what all to look for.
If anything, Microsoft can examine the link and simply put a trust mark or something beside the ORIGINAL link rather than have an email with several links all garbled up looking not to mention how this service is going to affect links in emails which are stored in backups then accessed months/years later.
PLEASE PLEASE PLEASE give me a link or information on how to contact Microsoft to have this disabled.
Thanks for your sharing of information on the chat board.
It is the most useful Ive found online so far.
Are you on Office 365? This is on the roadmap, and most likely coming to consumer Outlook also.
Removal of Safe Links Re-write for Outlook Client(s)
For users using Outlook, Safe Links will render the original URL and not show the re-written URL. This will enable users to view the original link that arrives in an email.Estimated Release: Q4 CY2018Feature ID: 16401Added to Roadmap: 09/01/2017Last modified : 03/24/2018Just wondering if this promised change has been released and if so - how do I get it
Thanks
John
"You can contact our customer service team via in-product support to have them deactivate the features on your behalf, but we do not recommend it."
How do I do that?
