Users with OneDrive for Business and SharePoint showing up twice in Word

Question

I have a few users where OneDrive for Business and SharePoint show up twice in the File tab. How do you remove the other user? I tried having them sign out and back in to Office and it may go away for a bit but returns later. See image for example of one user. Thanks in Advance!!!

vasilmichev · Answer

You probably need to clean up the registry (HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity\Identities)

vasilmichev · Answer

I guess both, and then simply re-login to Office.

jeffrey allen · Answer

VasilMichev wrote:You probably need to clean up the registry (HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity\Identities)Thanks&nbsp;VasilMichev for this.&nbsp; I'll take a look at their registry settings on this.

jeffrey allen · Answer

VasilMichev, I do see two instances just not sure which one to delete.

jeffrey allen · Answer

VasilMichev wrote:I guess both, and then simply re-login to Office.Thanks&nbsp;VasilMichev, I removed both and it seemed to work and didn't ask for the user to re-login.

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Users with OneDrive for Business and SharePoint showing up twice in Word

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