Forum Discussion
stevejd21
Apr 07, 2026Copper Contributor
Upgrading 365 Personal bought from Google Play
I previously bought OneDrive 365 Personal from the Google App Store and now want to upgrade to 365 Family purchased from Microsoft (to take advantage of the Workplace Discount Programme available fro...
mohdadeeb
Apr 07, 2026Brass Contributor
If you bought Microsoft 365 Personal through Google Play, upgrading directly can be a bit tricky because the subscription is managed by Google, not Microsoft. First, you’ll need to cancel your current subscription from the Google Play Store (it will still work until the billing period ends). After that, you can go to the Microsoft website and upgrade to a higher plan like Family or renew it there. Just make sure you use the same Microsoft account so your data and subscription stay connected. This way you avoid any billing conflicts and get full control over your plan.