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GerritEllmer's avatar
GerritEllmer
Brass Contributor
Oct 10, 2019

Trouble with OneDrive for Business and UE-V

Moin

I have some Trouble with OneDrive for Business and UE-V on Windows 10 1809

 

  • Windows 10 1809 Enterprise x64 (Last Cumulativ Update)
  • Office 365 ProPlus Monthly Channel
  • Folder Redirection to the local OneDrive for Business Folder
  • active OneDrive Files onDemand
  • active UE-V withe default Setting Templates
  • Sync Provider configured as "external"
  • UE-V SettingsPackagePath is the local OneDrive for Business Folder

 

The Problem

  1. A Random Online-only File (cloud symbol)
  2. Client has internet connection
  3. When I try to open the file I get the following message
    • "Make sure you're connected to the Internet, then try again. We can download the file the next time you're online."

 

First insight

  • As soon as we disable UE-V on the client, the problem no longer occurs.
  • Simply delet the UE-V profile completely and restart the Client doesn't solve the problem.

 

Does anyone know this kind of failure?


files
Files onDemand
OneDrive for Business
Sync
  • GerritEllmer's avatar
    GerritEllmer
    Brass Contributor
    Oct 17, 2019

    GerritEllmer 

    Microsoft reports the bug in KB4512534 (August 17, 2019 for 1809). A fix is included in the same update. However, this only becomes effective if you set a corresponding RegKey on the client in Windows.

     

    Link to the KB4512534: https://support.microsoft.com/en-us/help/4512534

    • " Addresses an issue that causes an error if you open Microsoft OneDrive files on demand when User Experience Virtualization (UE-V) is enabled. To apply this solution, set the following DWORD to 1: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\UEV\Agent\Configuration\ApplyExplorerCompatFix "

     

    First tests confirm the effectiveness of the Fix.