Forum Discussion
transisition from personal to business account
I am new to managing a microsoft 365 account. My husband has always managed the technology aspects in our lives. I recently lost him in an accident. It appears that he was using a couple computers an...
I’m sorry for your loss and I understand these issues are probably not what you want to think about right now.
I might not have all the answers but let me try to help.
First of all, Microsoft 365 Family and Microsoft 365 Business are separate and you can’t easily ”convert” them. Family is connected to your ”Microsoft Account” sometimes referred to as a ”Personal Account” and Business is a ”Work Account”.
I guess it’s pretty common to keep them separate, personal and business. That is what I do at least 🙂
As for the business account I assume he has Email address removed that is also an admin that you now have control over? Otherwise there might be an Email address removed that you can use.
I guess the reason for not being able to login to thw computers is because you used the Microsoft/Personal Account to login to them? The new password should work though, are they connected to the Internet so ”they know” the new password?
I might not have all the answers but let me try to help.
First of all, Microsoft 365 Family and Microsoft 365 Business are separate and you can’t easily ”convert” them. Family is connected to your ”Microsoft Account” sometimes referred to as a ”Personal Account” and Business is a ”Work Account”.
I guess it’s pretty common to keep them separate, personal and business. That is what I do at least 🙂
As for the business account I assume he has Email address removed that is also an admin that you now have control over? Otherwise there might be an Email address removed that you can use.
I guess the reason for not being able to login to thw computers is because you used the Microsoft/Personal Account to login to them? The new password should work though, are they connected to the Internet so ”they know” the new password?