Share Link not Loading/allowing Downloads?

StephenRice Over the last week, several different users at my company have experienced a similar problem. Basically they share a link like normal to Everyone, but the person receiving the link can't download it. The toolbar doesn't appear but a row of horizontal dots like a loading sign appears, then nothing happens. Refreshing the page didn't work, and the behavior happened in Chrome, Edge, and FIrefox. The only thing that worked for anyone (but not everyone) was to turn off pop-up blockers. That was Friday, and today I was able to recreate the problem from my own Onedrive.

This is really not good because the people having issues are project managers who are delivering files to clients, and right now they have lost faith in Onedrive. The last thing you want is to try to send a bunch of files to a client Friday at 4pm and then have egg on your face when they can't download them. I'm tasked with making sure we have a plan B in case Onedrive fails again. Please keep us updated on this problem!

Thanks,

Carrie