Forum Discussion
Remove from shared list error "couldn't remove item from shared list"
I was trying to remove outdated files in my "Shared with me" list. I kept getting the error "Couldn't remove item from shared list - Either item hasn't been shared or isn't shared with you. I veri...
We also have complaints from users who see a bunch of files which were shared in their Shared with me view which they can't remove.
The files where shared by creating a "link for the organisation".
When we realised this resulted in a cluttered "shared with me" view. We removed the sharing link but the "Shared with me" is not updated and users are unable to remove the files ("Either item hasn't been shared or isn't shared with you").
We waited 24 hrs from the time we deleted the link. It disappeared in the list of "shared with me". Hope that helps.
Thanks, but it's already a few weeks since we removed the link...
I guess I'll have to open a support ticket.
That would be best and pls share with us the solution. Thanks.