Forum Discussion
Remove from shared list error "couldn't remove item from shared list"
I was under the impression that they are still rolling out this functionality. For what it's worth, I'm getting the same result on few files, which incidentally are mine (as in, how did they even end up in the "shared with me view"?). They are missing the "shared by" details too:
Stephen Rose might be able to help here.
We also have complaints from users who see a bunch of files which were shared in their Shared with me view which they can't remove.
The files where shared by creating a "link for the organisation".
When we realised this resulted in a cluttered "shared with me" view. We removed the sharing link but the "Shared with me" is not updated and users are unable to remove the files ("Either item hasn't been shared or isn't shared with you").
- Minda TolentinoOct 30, 2017Copper Contributor
We waited 24 hrs from the time we deleted the link. It disappeared in the list of "shared with me". Hope that helps.
- bart_vermeerschOct 30, 2017Iron Contributor
Thanks, but it's already a few weeks since we removed the link...
I guess I'll have to open a support ticket.
- Minda TolentinoOct 30, 2017Copper Contributor
That would be best and pls share with us the solution. Thanks.