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Adrian Hyde's avatar
Adrian Hyde
Steel Contributor
May 17, 2017
Solved

Recent (undocumented) changes to the Sharing experience

Change #1

Within the last few days (possibly up to 7) it appears that a person sharing a file from SharePoint or OneDrive no longer receives an email notification.

The person who is being shared-to still receives the notification.

I just had it confirmed that this change was by-design.  The biggest complaint I have so far for this is that people who type notes when sharing a document want to be able to keep a record of that conversation.

 

Change #2

Microsoft has decided to add some obscenly large advertising and branding to the sharing notification emails.  This is horrible.  It makes it appear these are being shared from the OneDrive consumer service instead of OneDrive for Business.  Plus it also makes my users feel these files are from Microsoft and not from my Company.  And finally, there really isn't any reason my users want to know the corporate address of Microsoft is such big & bold letters.

I wish there was an option to add corporate branding - OR - turn this off.

 

 

 

  • StephenRice's avatar
    StephenRice
    May 17, 2017

    Hi Adrian Hyde,

     

    The change in CC behavior is by design. For users who need to keep records of their transactions, we have another change coming soon where we will send the mail from the user's mailbox (assuming they have Exchange Online) so the mail will end up showing up in the user's "Sent" folder.

     

    This should also help address concerns around users understanding who the mail is from. We also have some plans around tenant branding in the future, though we don't have anything specific to share at the moment. Hope that helps!

     

    Stephen Rice

    OneDrive Program Manager II

     

5 Replies

  • Ey Adrian Hyde we have already talked about this and StephenRice has alrady explained that this changes are expected and you are right in regards of the no CC e-mail, but this is something is going to be solved

    • Adrian Hyde's avatar
      Adrian Hyde
      Steel Contributor

      Oops, ok.  I still find this community very difficult to use when it comes to finding stuff.  I guess I am getting old.

    • StephenRice's avatar
      StephenRice
      Icon for Microsoft rankMicrosoft

      Hi Adrian Hyde,

       

      The change in CC behavior is by design. For users who need to keep records of their transactions, we have another change coming soon where we will send the mail from the user's mailbox (assuming they have Exchange Online) so the mail will end up showing up in the user's "Sent" folder.

       

      This should also help address concerns around users understanding who the mail is from. We also have some plans around tenant branding in the future, though we don't have anything specific to share at the moment. Hope that helps!

       

      Stephen Rice

      OneDrive Program Manager II

       

      • Adrian Hyde's avatar
        Adrian Hyde
        Steel Contributor

        Thanks for the explanation StephenRice - I was on the fence about the usefulness of the sharer getting the notification, but it sounds like the solution you guys are implementing will be good.

        I would suggest however that you probably should not have made the change until you were ready to add the newer method.  Now we have a gap for the people who do care about this.

         

        As for the branding, I don't have an urgent need to add our branding (nice to have, not need to have) - However having another companies logo and address appear at the bottom of all of these emails now is drawing all the wrong kind of attention.

        I appreciate that there was a logo in the past, but why it had to be enlarged so much is something I hope you guys can look at again.  Prefer the ability to turn it off, or at least have you change it back to the smaller style that isn't so eye-catching.

        (OR even better - change it to a company agnostic plug for OneDrive - "Click here to learn more on how to use OneDrive".)

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