Forum Discussion
Recent (undocumented) changes to the Sharing experience
Hi Adrian Hyde,
The change in CC behavior is by design. For users who need to keep records of their transactions, we have another change coming soon where we will send the mail from the user's mailbox (assuming they have Exchange Online) so the mail will end up showing up in the user's "Sent" folder.
This should also help address concerns around users understanding who the mail is from. We also have some plans around tenant branding in the future, though we don't have anything specific to share at the moment. Hope that helps!
Stephen Rice
OneDrive Program Manager II
MicrosoftHi Adrian Hyde,
The change in CC behavior is by design. For users who need to keep records of their transactions, we have another change coming soon where we will send the mail from the user's mailbox (assuming they have Exchange Online) so the mail will end up showing up in the user's "Sent" folder.
This should also help address concerns around users understanding who the mail is from. We also have some plans around tenant branding in the future, though we don't have anything specific to share at the moment. Hope that helps!
Stephen Rice
OneDrive Program Manager II
Thanks for the explanation StephenRice - I was on the fence about the usefulness of the sharer getting the notification, but it sounds like the solution you guys are implementing will be good.
I would suggest however that you probably should not have made the change until you were ready to add the newer method. Now we have a gap for the people who do care about this.
As for the branding, I don't have an urgent need to add our branding (nice to have, not need to have) - However having another companies logo and address appear at the bottom of all of these emails now is drawing all the wrong kind of attention.
I appreciate that there was a logo in the past, but why it had to be enlarged so much is something I hope you guys can look at again. Prefer the ability to turn it off, or at least have you change it back to the smaller style that isn't so eye-catching.
(OR even better - change it to a company agnostic plug for OneDrive - "Click here to learn more on how to use OneDrive".)
- StephenRice
Adrian Hyde, that is totally fair feedback. We did put out a message center post a few months ago about the behavior change, but we had a last minute delay on the new mail templates which meant the message and change were not tied together as tightly as we normally prefer.
We're continuing to evolve the design of our mail templates and I'll pass your feedback along to the rest of the team. I know that part of the goal is to ensure that all mails sent via Office 365 are consistent in terms of how they are Microsoft branded, hence the use of the full logo and footer text.
Thanks again!
Stephen Rice
OneDrive Program Manager II