Forum Discussion
Is there a log for identifying files that OneDrive automatically renames to resolve sync issues?
welcome to the Microsoft community, my name is Recep I'll be happy to help you today.
OneDrive does not provide a built-in feature to log or display the specific files it automatically renames to resolve sync issues. The sync issue messages you receive in the OneDrive tray application are typically for informational purposes and may not include a detailed log of the renamed files. You can, however, manually check for files with special characters like(_/\<>:"|?*) in their names within your OneDrive folder, as those are likely the ones that were automatically renamed. Keep in mind that this might require some effort if you have a large number of files.
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Deleted Thanks for the reply. It's a shame there is no log to see what has been automatically renamed. The auto rename feature seems extremely opaque without this.
Regarding manually checking for files with special characters like(_/\<>:"|?*) in their names - the issue here is even when OneDrive complains about sync issues its not clear to me exactly what the problems are. For example, below is a screenshot I took of the sync issues section of the tray application on one of the occasions I received sync issue messages after moving some folders into my OneDrive folder.
The tray application doesn't give any useful information about what the specific problem is (i.e. exactly which character is problematic). It doesn't appear to me that there are any problematic characters in the filenames. The same is true if I look at the full folder path leading to these files. So it seems to me the only "solution" is to allow OneDrive to automatically rename any files it has problems with.
As an aside (in case these forums are monitored by Microsoft for user issues/feedback), its also not helpful that OneDrive refers to organisation policies when I'm using a personal OneDrive account.
- From the screenshot you sent, your files cannot sync because of these characters (_.), so all you need to do is to rename the files by removing those characters in order for them to sync on onedrive.
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Based on the following article underscore ( _ ) does not seem to be an invalid character: https://support.microsoft.com/en-us/office/onedrive-can-rename-files-with-invalid-characters-99333564-c2ed-4e78-8936-7c773e958881
The .pdf and .docx in the screenshot represent the file extensions, not the filename. When the tray application is showing files that are successfully syncing I still see file extensions (such as .pdf and .docx) displayed for the successfully synced files.
My reading of the article is following should all be fine:
myfile.pdf (.pdf is the extension, not the filename)
my_file.pdf (underscore is ok)
my.file.pdf (not relevant to my screenshot but I think even this would be fine as the period prior to the file extension is not the final character in the filename)
However, the following would be expected to produce a sync issue
myfile..pdf (period at end of filename before the extension)Onedrive is seeing the underscore character as an extension to word after the _, so you can try renaming file without the underscore to check if it would save the file.
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