Forum Discussion
OneDrive stuck on Creating Shareable link
We are testing OneDrive to make sure it's a viable way for our business to share docs. While testing, we are trying to share a doc to non-Microsoft email addresses w/permissions to View Only. OneDrive then gets stuck at the point of "Creating Shareable link".
Any insight?
Thanks.
Brandon
- KO2121Copper Contributor
It's Nov 2023, and no resolution! and i have seen older posts with the same issue. Will this ever be resolved?
- AZ_GeoGuyCopper Contributor
I can report having this exact same issue in June 2023. It has not been resolved. I am using a brand new install of O365, and I only have a single Microsoft account/login using a new laptop and a new OneDrive account.
- RusSco3844Copper Contributor
Same issue. Ability to create and share folders completely non-functional. Links created during process do not open. Folders says user has access but they can't get to it. When will this get fixed? Happening on all our accounts on personal domain with paid 0365
- BillManvilleCopper Contributor
Me too
- SB87XCopper ContributorHappening to me today, starting with folder in OneDrive in browser, share > change link options to specific people > add email address(es) > Apply > loading indicator but action never completes.
- TomWickerathCopper Contributor
SB87X -- I was having the same problem today. I think I determined the cause....
When I pressed the Escape key a few times, I finally received an actionable message that indicates the person does not have a Microsoft Account established that is directly associated with the email address that you are trying to limit access to. So, the cursor just spins and spins! You'd think someone at Microsoft would be smart enough to set a time-out, and display possible causes.
I noticed this result after removing one of the email addresses, waiting several minutes, then pressing the <Esc> key. I received a similar message when I tried the other individual's email address as well:
- LMS2020Copper ContributorThanks for posting this. It is helpful. I have been unable to create links for non-Outlook accounts, but it works fine for outlook accounts. Will adjust my practices accordingly, perhaps do my sharing from Google Drive or iCloud. Or something.
- LMS2020Copper Contributor
- FajardosCopper ContributorJune 2024, same problem. You wonder how a company with millions and millions can fail in something so simple as sharing a folder over internet.
- EddieC3DCopper Contributor
Yip, same issue. Seems crazy you can't just send a link to someone.
I tried remove the address of those mentioned as not having an account but it still failed to generate the link.
- ebrand81Copper ContributorWhat is the point of using OneDrive if you can’t share files out of network? I am a retired teacher who still shares lessons with teachers outside of the network.
- TomWickerathCopper Contributor
ebrand81 — You can share with people outside your network. The trick is to not require a login if your intent is to freely share with anyone. Here’s an example for you, if you want to learn about septic system care!
- FajardosCopper Contributor
TomWickerath please read the above posts. We tried all options, even the one not requiring login, but does NOT work.
- sumitaosraCopper ContributorThis has been an ongoing issue with Microsoft since 2020 and they still have chosen not to do anything about it