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bbrown12's avatar
bbrown12
Copper Contributor
Mar 01, 2023

OneDrive stuck on Creating Shareable link

We are testing OneDrive to make sure it's a viable way for our business to share docs. While testing, we are trying to share a doc to non-Microsoft email addresses w/permissions to View Only. OneDrive then gets stuck at the point of "Creating Shareable link". 

 

Any insight?

 

Thanks.

 

Brandon

  • KO2121's avatar
    KO2121
    Copper Contributor

    bbrown12 

     

    It's Nov 2023, and no resolution! and i have seen older posts with the same issue. Will this ever be resolved?

  • AZ_GeoGuy's avatar
    AZ_GeoGuy
    Copper Contributor

    bbrown12 

     

    I can report having this exact same issue in June 2023. It has not been resolved. I am using a brand new install of O365, and I only have a single Microsoft account/login using a new laptop and a new OneDrive account.

    • RusSco3844's avatar
      RusSco3844
      Copper Contributor

      AZ_GeoGuy 

       

      Same issue.  Ability to create and share folders completely non-functional.  Links created during process do not open.  Folders says user has access but they can't get to it.  When will this get fixed?  Happening on all our accounts on personal domain with paid 0365

  • SB87X's avatar
    SB87X
    Copper Contributor
    Happening to me today, starting with folder in OneDrive in browser, share > change link options to specific people > add email address(es) > Apply > loading indicator but action never completes.
    • TomWickerath's avatar
      TomWickerath
      Copper Contributor

      SB87X -- I was having the same problem today. I think I determined the cause....

      When I pressed the Escape key a few times, I finally received an actionable message that indicates the person does not have a Microsoft Account established that is directly associated with the email address that you are trying to limit access to. So, the cursor just spins and spins! You'd think someone at Microsoft would be smart enough to set a time-out, and display possible causes.

       

       

      I noticed this result after removing one of the email addresses, waiting several minutes, then pressing the <Esc> key. I received a similar message when I tried the other individual's email address as well:

       

      • LMS2020's avatar
        LMS2020
        Copper Contributor
        Thanks for posting this. It is helpful. I have been unable to create links for non-Outlook accounts, but it works fine for outlook accounts. Will adjust my practices accordingly, perhaps do my sharing from Google Drive or iCloud. Or something.
    • LMS2020's avatar
      LMS2020
      Copper Contributor

      SB87X 

      February 4, 2024.

       

      ...And the wheels go round and round.....

  • Fajardos's avatar
    Fajardos
    Copper Contributor
    June 2024, same problem. You wonder how a company with millions and millions can fail in something so simple as sharing a folder over internet.
  • EddieC3D's avatar
    EddieC3D
    Copper Contributor

    Yip, same issue. Seems crazy you can't just send a link to someone. 

    I tried remove the address of those mentioned as not having an account but it still failed to generate the link. 

  • ebrand81's avatar
    ebrand81
    Copper Contributor
    What is the point of using OneDrive if you can’t share files out of network? I am a retired teacher who still shares lessons with teachers outside of the network.
  • sumitaosra's avatar
    sumitaosra
    Copper Contributor
    This has been an ongoing issue with Microsoft since 2020 and they still have chosen not to do anything about it

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