Forum Discussion
OneDrive stuck on Creating Shareable link
We are testing OneDrive to make sure it's a viable way for our business to share docs. While testing, we are trying to share a doc to non-Microsoft email addresses w/permissions to View Only. OneDriv...
Happening to me today, starting with folder in OneDrive in browser, share > change link options to specific people > add email address(es) > Apply > loading indicator but action never completes.
SB87X -- I was having the same problem today. I think I determined the cause....
When I pressed the Escape key a few times, I finally received an actionable message that indicates the person does not have a Microsoft Account established that is directly associated with the email address that you are trying to limit access to. So, the cursor just spins and spins! You'd think someone at Microsoft would be smart enough to set a time-out, and display possible causes.
I noticed this result after removing one of the email addresses, waiting several minutes, then pressing the <Esc> key. I received a similar message when I tried the other individual's email address as well:
- Thanks for posting this. It is helpful. I have been unable to create links for non-Outlook accounts, but it works fine for outlook accounts. Will adjust my practices accordingly, perhaps do my sharing from Google Drive or iCloud. Or something.
- I think the point is that all intended user(s) need to have a free "Microsoft Passport*" account associated with the email address(es) that you enter, in order to successfully create a secured folder sharable with ONLY certain individuals. It doesn't matter whether they use Outlook, GMail, etc. They need a Microsoft account. As far as I know, there is no such thing as an "Outlook account" used to grant access to other resources.
* Or whatever Microsoft is calling it these days, as they're famous for changing names of products and services on a whim.
