Forum Discussion
bbrown12
Mar 01, 2023Copper Contributor
OneDrive stuck on Creating Shareable link
We are testing OneDrive to make sure it's a viable way for our business to share docs. While testing, we are trying to share a doc to non-Microsoft email addresses w/permissions to View Only. OneDriv...
TomWickerath
Feb 27, 2024Copper Contributor
SB87X -- I was having the same problem today. I think I determined the cause....
When I pressed the Escape key a few times, I finally received an actionable message that indicates the person does not have a Microsoft Account established that is directly associated with the email address that you are trying to limit access to. So, the cursor just spins and spins! You'd think someone at Microsoft would be smart enough to set a time-out, and display possible causes.
I noticed this result after removing one of the email addresses, waiting several minutes, then pressing the <Esc> key. I received a similar message when I tried the other individual's email address as well:
LMS2020
Feb 28, 2024Copper Contributor
Thanks for posting this. It is helpful. I have been unable to create links for non-Outlook accounts, but it works fine for outlook accounts. Will adjust my practices accordingly, perhaps do my sharing from Google Drive or iCloud. Or something.