Forum Discussion
OneDrive stops syncing folders at random
Hi team I've got a couple of devices that are syncing less then 300,000 items. A couple of times a month OneDrive just stops syncing and won't start until its reset. Just to clarify OneDrive is s...
It’s often related to the OneDrive cache or a temporary service hang that causes the sync engine to stall. Resetting OneDrive, as you’ve been doing, usually fixes it because it forces the app to rebuild its sync database. As a longer-term fix, try uninstalling and reinstalling OneDrive completely, then turning off Files On-Demand for a bit to let it rebuild the local cache more cleanly. Also, check under Activity Monitor to make sure there aren’t any stuck OneDrive processes using high CPU. Some users have also had success disabling the “Use Office applications to sync Office files” option under Settings → Office.
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