Forum Discussion
KevinVdh
Jan 15, 2019Brass Contributor
Onedrive status icon folder stuck on Sync Pending in file explorer
Onedrive status icon folder stuck on Sync Pending in file explorer. Tried to delete hidden temp files but icon doesn't change. Any advice? Is this a know bug?
jaymzwood
Jul 22, 2019Copper Contributor
We had the same issue with some users when we started to migrated their desktop/documents/pictures to OneDrive.
We found that the folder sits on "sync pending" as there are hidden files that wont sync. These files all start with "~" and seems to be old auto save or lock files.
We unticked "hide protected operating system files (recommended)" in windows explorer settings, this then allowed us to see those files and remove them.
We run Windows 1809 and OneDrive 19.103
Hope this helps
James
rolandadmin
Sep 09, 2019Copper Contributor
jaymzwood Thanks for this tip. After I un-hid protected operating system files, I found these folders contained tmp files. After I deleted these files the sync icons were back to check marks.