Forum Discussion
Onedrive status icon folder stuck on Sync Pending in file explorer
Onedrive status icon folder stuck on Sync Pending in file explorer. Tried to delete hidden temp files but icon doesn't change. Any advice? Is this a know bug?
Nope, and I can't find a solution anywhere, MS support is ignoring this completely.
Kevin1988Have just encountered the problem. Upgraded to Windows 1903. In explorer all Onedrive files show ticked as synced. One drive states all files up to date but if I browse the same folders in an app, say Word or Excel then the folders show the syncing icon. Annoying that no-one can offer a fix. Spoke to Microsoft tech. They said they will pass my screenshots to support but support will NOT come back to me with a fix!. What was the point of that?
- That’s how it works with those files that sync in real time. But most likely you just have the odd bug with the files that I’ve seen happen as well. But if those files in fact are opened by you or someone the sync icon is intended behavior.
ChrisWebbTech Thanks but if that were the case, why does file explorer show the correct sync statsus i.e all up to date where as the file browser in an app shows a different status?
- Are you sure these office files aren't open by someone? Anytime files are opened in 365 with auto save etc. they will sit as sync icons.
