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Wojciech_Bogacz
Mar 13, 2019Copper Contributor
OneDrive sharing issue - two versions of the same file
Since it's my first post in here I'd like to say - Hi Everyone :)
I have a file in OneDrive for Business that is shared between two people. They are in the same room, first person edits and save the file, close Excel and the next person opens in it Excel - sometimes the second person gets message that the file on the server is different than on their drive and asked to keep server or local version.
My guess is that sometimes after one person edits and saves the file it just isn't synchronized with the other computer - so when second person tries to edit it in Excel or Word - OD "wakes up" and gives the message...
Anyone had similar issue ? Is there a solution for that ? Haven't tried to update the app on the computers though....
- Here is the setting I'm talking about, it goes hand in hand with preventing conflicts.
https://support.office.com/en-us/article/use-office-applications-to-sync-office-files-that-i-open-8a409b0c-ebe1-4bfa-a08e-998389a9d823?ui=en-US&rs=en-001&ad=US
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- What version of onedrive client do you have? If you still have the old one you will def. run into issues but the new client should open the files from the web by default and not locally so it shouldn’t matter if they sync has happened or not. There is an option as well to overwrite this in the settings on new client that could be off but let us k ow what your using first.
- Wojciech_BogaczCopper Contributor
Thanks Chris for the tip !
I have updated OneDrive to the lastest version (using online o365 installer) and after a few days we will see if that solved the problem.
- Here is the setting I'm talking about, it goes hand in hand with preventing conflicts.
https://support.office.com/en-us/article/use-office-applications-to-sync-office-files-that-i-open-8a409b0c-ebe1-4bfa-a08e-998389a9d823?ui=en-US&rs=en-001&ad=US